We will aim to despatch your order in 5 working days by courier or Royal Mail First Class Recorded service. If you require more prompt delivery we strongly recommend that you contact Ubergear prior to placing your order as most items are dispatched from Vaude’s own logistics centre in Germany.

Delivery shortages must be notified within 4 days of receipt of goods. After this time it will be assumed that you have received all items.

Our standard delivery charge is £3.50  on all orders below the minimum required for free delivery as stated on our website (if applicable).

It is essential that you contact us before placing your order if you require delivery outside normal working days (Monday to Friday excluding public holidays).  Such deliveries will incur an extra charge.